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How to Use the Map Page

From the Who's Working Now Screen under Map, you'll see employees who are currently clocked in, and the GPS info of the most recent time clock punch.

 

The Map page displays a real-time dashboard of active employees. You can manage all active jobs in real time, monitor on-site employees, and quickly respond to any unexpected situations.

In this dashboard, you can see:

  • Who's clocked in: You'll see a list of all employees who are currently on an active shift (they have clocked in, but have not yet clocked out or taken a break).
  • Where they are: This map view shows you the GPS location recorded from their most recent clock in or switch.

Real-time updates: As an employee clocks in, they immediately appear. When they clock out, they immediately disappear.

Note: Once the employee finishes a segment of time (for example, by clocking out or switching), the completed segment of time will appear on the view time sheets screen. Learn more in view time sheets screen.

Access the Map page

To access the Map page in the web portal:

  1. Log in to the ClockShark web portal.
  2. Click Map.

The list on the left side shows all employees who are currently clocked in. The map on the right side displays the GPS location from each employee’s most recent clock-in or switch.

To view the GPS location of a specific employee, you can click on their name in the list. This will highlight their location marker on the map and display a bubble with the punch details.

Using the Whos Working Now Screen Arrow 2

Troubleshooting: Can’t see an employee who just clocked in

If an employee has just clocked in (using the mobile app, ClockShark Kiosk, or Crew Clock) but doesn’t appear on the map right away:

  • Ensure the employee's mobile device has a stable internet connection with a strong signal.

  • Confirm you are viewing the Map page and that the employee is currently clocked into the job. 

  • Ask the employee not to log out of the mobile app while unsynced punches are waiting to be sent, as this could erase the data.

The information displayed on the Map page relies on both data connectivity and GPS to update in real time. If an employee’s mobile device has a weak internet connection or slow GPS signal, updates may be delayed slightly.

The mobile app will automatically retry sending the clock-in data until it succeeds. The employee will appear on the map once their connection improves.