How to Fix an Email Address that is Already in Use?

Often employees get so excited their company is using ClockShark that they eagerly start their own free trial. Let us know. We'll fix it.


Sometimes employees create their own ClockShark account inadvertently by signing up as if they were an employer. It's a common mistake.

If you get this message for a specific employee, please contact our 5-star Customer Support Team with the employee's email address and we will get the extra account deleted so you can add the employee to your account.

You may also add the employee to your account by using an alternative email address.