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Audit Log FAQ

Answers to some of the most asked questions about the Audit Log

The audit log is where admins can find specific changes people made in the ClockShark application.

Who can view the Audit Log?

Admins can see the entire audit log under the Admin tab on the website. 

Employees with permission to view timesheets can only see audited changes to timesheets. Employees without that permission cannot view the audit log.

What is in the Audit Log?

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  • Logins and logouts from the website and the mobile app
  • Timesheet edits from the website and the mobile app
  • Manual timesheet creations from the website and the mobile app
  • Timesheet deletions from the website and the mobile app
  • Timesheet approvals and unapprovals
  • Clearing the QuickBooks Desktop export queue
  • Employee time off accruals
  • Manual time off balance adjustments
  • Time off policy creations and deletions
  • Assigning employees to a time off policy
  • Pending, approved, and declined time off requests
  • Time off refunds (when a request is approved and then either canceled or declined)
  • Deletion of job comments
  • Overtime rules are created, deleted, and edited, and when users are added to or removed from an overtime policy
  • Deactivation of employees
How is the audit log formatted?

The audit log consists of three parts: date/time, action, and details. Some entries support viewing the changes. For example, if you change a timesheet you can see the old value and the new value.

What isn’t included in the audit log?
  • Job changes
  • Employee changes
  • Customer changes
  • Task changes
  • Schedule changes
  • Department or location changes
  • Changes to company settings