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How to Customize GPS Settings in ClockShark

An administrator’s guide to understanding GPS settings when adding and editing employees

 

The GPS settings in ClockShark let you control whether, and how often, your business tracks employees’ locations via the mobile app. These settings are flexible so you can match them to your business needs while respecting employee privacy.

Set up the permission on the mobile device

Before you set up GPS features in the ClockShark website, you must first give the mobile app the correct permission on your mobile device:

  • On an iPhone®: Go to Settings > Apps > ClockShark > Location, select Always.
  • On an Android® device: Go to Settings > Apps > ClockShark > Permissions > Location, select All the time.

Note: Selecting Always or All the time doesn’t mean the app will always know the employee's location. The app does not track mobile users when they are off the clock. After they clock out, the GPSTrak feature shuts off and doesn’t turn on again until the next time they clock in on the app.

Set up the GPS&Time Clock in the ClockShark web portal

To edit employees GPS location settings:

  1. Log in to the ClockShark web portal.
  2. Click ADMIN > Employees.
  3. Click on the employee’s profile.
  4. Click GPS & Time Clock to edit the options. 
  5. Click Update Employees.

cs-gps

The GPS & Time Clock page includes the following options:

Enable GPS Tracking (GPSTrak)

Enable continuous location pings (every 15‑20 minutes) when the employee is clocked in.

Require location services (GPS) to clock in from the app

Ensure the employee’s device shares a location when they clock in/out, take a break/return, or switch tasks/jobs.

Allow clocking in from the website

No GPS location will be received when this employee clocks in from the web portal.

Allow clocking in from the ClockShark Kiosk App

This option permits employees to clock in/out from a designated company tablet. This is ideal for a fixed location.
It includes an option to use facial recognition to confirm who is clocking in by selecting Require photo with facial recognition to clock in and out with ClockShark Kiosk if needed.

ClockShark Kiosk Admin

Only the employees with the Admin role can see this option. You can enter and exit ClockShark Kiosk so that other people can clock in and out with their ClockShark Kiosk PIN.

Determine your location-tracking requirement

Choose one of the three common options below to set up your employees.


Expectation

Function

Selectable option:

Enable GPS Tracking (GPSTrak)

Selectable option:

Require location services (GPS) to clock in from the app

Continuous tracking during the workday

To see where employees are while they are clocked in.


✓


✓

Only track at clock in/out

To track a location when employees clock in/out, but don’t need real‑time tracking.


✕


✓

No location tracking

If you don’t need any GPS data at all.

✕

✕