AdminCliff Mitchell (Co-Founder, ClockShark)

My feedback

  1. 6 votes
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      2 comments  ·  General  ·  Admin →
      AdminCliff Mitchell (Co-Founder, ClockShark) commented  · 

      Thanks for the kind feedback Crys. Good news, you'll see a brand new version of GPSTrak rolled out shortly, which improves the viewing of events greatly. We're also considering a setting for ping frequency although no decisions have been made yet. I'll pass along your feedback on that one!

    • 1 vote
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        1 comment  ·  General  ·  Admin →
        AdminCliff Mitchell (Co-Founder, ClockShark) commented  · 

        We'd like to hear more on this one and if anyone else is having similar issues please let us know. We'll need to hear more feedback to understand what everyone's needs may be here.

      • 6 votes
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          2 comments  ·  General  ·  Admin →
          AdminCliff Mitchell (Co-Founder, ClockShark) commented  · 

          Thanks for this idea Charlie. We like the idea of a kiosk feature too, and would love to hear feedback from anyone else that would like to see one. Send in your votes if you'd like to see it.

        • 1 vote
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            1 comment  ·  General  ·  Admin →
            AdminCliff Mitchell (Co-Founder, ClockShark) commented  · 

            Hi Bill, thanks for the feedback. This is currently a limitation of the technology in the devices. In testing we've found smaller radius create even more problems, such as the system thinking you are outside the fence when you are still inside it. As the technology improves we will revisit it in order to give you the best working feature possible. In the meantime, the best suggestion is to consider not using fences when you have multiple sites in the same close-by area.

          • 1 vote
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              1 comment  ·  General  ·  Admin →
              AdminCliff Mitchell (Co-Founder, ClockShark) commented  · 

              Hey Jon, thanks for the feedback. We'll pass it along to the team. Sounds like you'd like notes added, and possibly payrates? What else?

            • 1 vote
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                2 comments  ·  General  ·  Admin →
                AdminCliff Mitchell (Co-Founder, ClockShark) commented  · 

                Hi Daniel, thanks for the suggestion! Here is a way you could accomplish that currently:
                1. Add a new Employee and give you new Employee a name like Unassigned Jobs.
                2. Go into the Employee record for all of your employees and give them Manager Permission to View Schedules for the new Employee you created.
                3. Assign work to the new Employee "Unassigned jobs"
                4. Your employees will now be able to view the Schedules screen on the ClockShark website and will only be able to see their own schedule and the schedule for Unassigned Jobs.
                Note- they will only be able to see the Unassigned Jobs schedule on the website currently, although within the next couple months we are rolling out the ability to view schedules for others to mobile as well. (Currently they are only able to see their own schedule on mobile).

              • 195 votes
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                  15 comments  ·  General  ·  Admin →
                  AdminCliff Mitchell (Co-Founder, ClockShark) commented  · 

                  Hey Everyone, mobile time sheet editing is now possible in the latest version of both the Android and iOS apps. When logged into the mobile app as an Administrator (or Employee Role User with Manager Permissions for Editing) you will be able to see time sheets (and edit them) for all Employees you have permission for! We're also very close to adding the ability to create and edit schedules to mobile as well. Stay tuned!

                  AdminCliff Mitchell (Co-Founder, ClockShark) commented  · 

                  We'll be releasing Who's Working Now on mobile over the next couple weeks. The rest of the admin functions will be released soon too. Stay tuned!

                • 3 votes
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                    1 comment  ·  General  ·  Admin →
                    AdminCliff Mitchell (Co-Founder, ClockShark) commented  · 

                    Hello Audra, you can review your notes in the Time Sheets view in the app by tapping on the time segment in question. You can also add or edit notes if your user has permission to Add and Edit Time. I hope that helps!

                  • 7 votes
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                      4 comments  ·  General  ·  Admin →
                      AdminCliff Mitchell (Co-Founder, ClockShark) commented  · 

                      Hey Jamie, Jon and Will, thanks so much for voting in with your suggestions. This one is something we are aware of and it is on the todo list to be added asap. So stay tuned!

                    • 5 votes
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                        0 comments  ·  General  ·  Admin →
                        AdminCliff Mitchell (Co-Founder, ClockShark) shared this idea  · 
                      • 19 votes
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                          2 comments  ·  General  ·  Admin →
                          AdminCliff Mitchell (Co-Founder, ClockShark) commented  · 

                          Hi Linley, yep that is a valid concern and something we are aware of. We should have some user interface improvements for you soon that prevent what you are mentioning or provide additional ways to see the chronology of pings. Thanks for sharing the concern and suggestion. Much appreciated!

                        • 1 vote
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                            0 comments  ·  General  ·  Admin →
                            AdminCliff Mitchell (Co-Founder, ClockShark) shared this idea  · 
                          • 52 votes
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                              1 comment  ·  General  ·  Admin →
                              AdminCliff Mitchell (Co-Founder, ClockShark) commented  · 

                              suggest also allowing admin to be notified when Job or Task is completed.

                              AdminCliff Mitchell (Co-Founder, ClockShark) supported this idea  · 
                            • 1 vote
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                                1 comment  ·  General  ·  Admin →
                                AdminCliff Mitchell (Co-Founder, ClockShark) commented  · 

                                Hi Jim, can you provide a bit of clarification on this idea? I'm not sure there is enough info here to understand what feature you are looking for.

                              • 27 votes
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                                  5 comments  ·  General  ·  Admin →
                                  AdminCliff Mitchell (Co-Founder, ClockShark) commented  · 

                                  Hi, for writing payroll checks, we recommend connecting ClockShark to QuickBooks. Payroll is complex enough that it really takes a separate product from your time tracking system. As an Intuit Apps Partner, ClockShark has a tight integration with QuickBooks Online (and the desktop versions too) that allows for super easy generation of payroll checks. Using QuickBooks Online, you can even process your payroll right from your smartphone like you mentioned!

                                  AdminCliff Mitchell (Co-Founder, ClockShark) commented  · 

                                  shared on behalf of customer from emailed suggestion

                                  AdminCliff Mitchell (Co-Founder, ClockShark) shared this idea  · 
                                • 0 votes
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                                    0 comments  ·  General  ·  Admin →
                                    AdminCliff Mitchell (Co-Founder, ClockShark) shared this idea  · 
                                  • 6 votes
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                                      1 comment  ·  General  ·  Admin →
                                      AdminCliff Mitchell (Co-Founder, ClockShark) shared this idea  · 

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