crystal

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  1. 60 votes
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      5 comments  ·  General  ·  Admin →
    • 13 votes
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        2 comments  ·  General  ·  Admin →

        Thanks for the suggestion: having an “exception” report that details any employee missteps in the app would be very helpful. Please continue to add your thoughts and support below, and we’ll consider this for a future update.

      • 3 votes
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          0 comments  ·  General  ·  Admin →

          Hey Joslyn!

          The app will collect location updates at 15 minute intervals while the employee is clocked in. Continuous tracking will quickly use a mobile battery, so that is why the interval is set to 15 minutes.

          If you aren’t seeing any GPS Data for employees, please reach out to our happy-to-help Customer Service team, and they can assist in understanding why the GPS data isn’t arriving. It definitely should be.

        • 26 votes
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            4 comments  ·  General  ·  Admin →

            Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

            Great suggestions spread like wildfire. With enthusiastic support, this idea will become one of our upcoming feature releases, so please keep voting. :)

          • 9 votes
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              0 comments  ·  General  ·  Admin →

              Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

              Great suggestions spread like wildfire. With enthusiastic support, this idea will become one of our upcoming feature releases, so please keep voting. :)

            • 52 votes
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                2 comments  ·  General  ·  Admin →

                Thanks for sharing this idea. Making a GPS “Blast” feature that could conservatively refresh all the locations of employees is something that our customers have begun asking for. Keep sending in those votes so that we know when exactly to build this for you.

                crystal supported this idea  · 
              • 134 votes
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                  15 comments  ·  General  ·  Admin →

                  Mileage tracking is something that we do hear a fair number of you requesting, so it’s something we’ll consider adding to ClockShark on a future update. Current feature addition projects are taking priority, so if you like this idea then please vote in with your support.

                • 3 votes
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                    0 comments  ·  General  ·  Admin →
                  • 49 votes
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                      11 comments  ·  General  ·  Admin →

                      Lunch Reminders are a hot suggestion right now, so we will look into adding those in a future update. Please continue to vote for the employee notification you’d like to see, and include any details below in the comments section.

                    • 148 votes
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                        13 comments  ·  General  ·  Admin →

                        Hi Chris!

                        Depending on what information needs to be communicated to employees (schedule changes, upcoming job start time), there may already be a notification available in ClockShark. Feel free to check out http://help.clockshark.com/knowledgebase/articles/1133746-using-notifications to see how those notifications suit your needs. :)

                        Regarding the ability to craft particular messages and send them directly through the app, this is a request that we are hearing more-and-more. I’m sharing this with our development team, and we’ll continue to monitor the votes here for this idea, so we can know when we should add that for you.

                        If you have any other ideas or suggestions, you can let me know at cliff@clockshark.com. I love to hear how we can improve ClockShark for you.

                      • 5 votes
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                          1 comment  ·  General  ·  Admin →

                          Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

                          Great suggestions spread like wildfire. With enthusiastic support, this idea will become one of our upcoming feature releases, so please keep voting. :)

                        • 6 votes
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                            0 comments  ·  General  ·  Admin →

                            Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

                            Great suggestions spread like wildfire. With enthusiastic support, this idea will become one of our upcoming feature releases, so please keep voting. :)

                          • 46 votes
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                              2 comments  ·  General  ·  Admin →

                              Thanks for the idea, Bruno. We’ll definitely consider this. Up until now, preventing an employee from clocking in because of their location is a little squirrelly for both parties. So we have a created a conservative in-between.

                              Currently, you can set up Out of Bounds alerts in ClockShark that will alert you if an employee is clocking in/out from outside the GPS Fence. Let me share an article on how to set that up: http://help.clockshark.com/knowledgebase/articles/1135408-using-gps-fence-geofencing

                              Out of Bounds alerts will make you aware anytime an employee clocks time when they’re not on the jobsite. We’ll keep our eyes on this idea’s feedback to see if that setting needs to be more restrictive. Keep on voting, folks.

                            • 4 votes
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                                0 comments  ·  General  ·  Admin →

                                Hi Izzy! We have added “Job Attachments”, which you could try using to attach the notes to the job, then the employees can find them in the app. That’s just a thought, though.

                                We’ll consider adding this to a future update!

                              • 19 votes
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                                  1 comment  ·  General  ·  Admin →

                                  Hi, thanks for the feedback. We’re always working on ways to improve GPS accuracy and performance. To a certain degree, the ClockShark app is reliant on the device itself in this regard.In terms of the update interval, 3-4 times per hour is used currently to minimize battery drain and create the best overall balance of system performance.

                                • 32 votes
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                                    0 comments  ·  General  ·  Admin →

                                    Hi, David! Thanks for posting your idea to the Voting Forum. Let’s let folks share their support for it, and then we can consider it for a future update. Please let me know if you have any other suggestions!

                                  • 23 votes
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                                      1 comment  ·  General  ·  Admin →

                                      This is something we have begun hearing more-and-more, so we’ll be looking into this for you. Currently, as was pointed out in the comments below, employees can use the “Notes & Attachments” feature to upload a picture of themselves if asked to do so.

                                      As more support comes in for this idea, we’ll keep you updated on its status. If there is any other feedback or ideas related to the idea of mandatory pictures of employees when clocking in, please share them below, or let me know at cliff@clockshark.com

                                    • 2 votes
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                                        0 comments  ·  General  ·  Admin →

                                        Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

                                        With great support, this idea will become one of our upcoming feature releases, so please keep voting.

                                      • 260 votes
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                                          34 comments  ·  General  ·  Admin →

                                          Thanks for sharing your support for this idea here! As support continues to mount for this idea, our development team will plan how to bring this to you in ClockShark. :)

                                          Reading this idea, and all the comments below, I can see that the consensus is that administrators would like a way to designate an Off/Holiday/PTO day, without having to insert any time for an employee. Currently, in ClockShark there is an available workaround that’s equivalent to the feature being requested.

                                          If you’d like to see how to designate that an employee will be taking (or took) a day off, Morgan from our Customer Success team explains how to do that here: https://soapbox.wistia.com/videos/SkNhqgi9Kc

                                          Feel free to let me know if this video is helpful, or if you have any other suggestions/ideas regarding how we can improve ClockShark for you. I love hearing your ideas.

                                          crystal commented  · 

                                          this is a great idea, i get tired of having to go back and add time and details. it would be so much nicer to just be able to select the day and leave a note.

                                          crystal supported this idea  · 

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