Will Lyster

My feedback

  1. 260 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      34 comments  ·  General  ·  Admin →

      Thanks for sharing your support for this idea here! As support continues to mount for this idea, our development team will plan how to bring this to you in ClockShark. :)

      Reading this idea, and all the comments below, I can see that the consensus is that administrators would like a way to designate an Off/Holiday/PTO day, without having to insert any time for an employee. Currently, in ClockShark there is an available workaround that’s equivalent to the feature being requested.

      If you’d like to see how to designate that an employee will be taking (or took) a day off, Morgan from our Customer Success team explains how to do that here: https://soapbox.wistia.com/videos/SkNhqgi9Kc

      Feel free to let me know if this video is helpful, or if you have any other suggestions/ideas regarding how we can improve ClockShark for you. I love hearing your ideas.

      Will Lyster commented  · 

      We definitely need a feature to indicate that an employee was off on a particular day. I get a weekly recap email that currently shows that my company is "saving" 2.05 hours and $898.80 a week by using ClockShark.

      What it doesn't account for, is the 3-4 hours I spend every Monday, calling each supervisor in the field to find out if a certain employee was on their crew on a specific day last week and if they were off or just got overlooked.

      Right now, we just cut the payroll checks and then wait to hear the complaint and manually add more hours the following week. This is snowballing and needs a resolution. All I need is a BIG RED X simply stating that someone was off and I don't need to call five supervisors statewide.

      Will Lyster supported this idea  · 
    • 19 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        2 comments  ·  General  ·  Admin →

        Thanks for the suggestion! On the mobile app, employees can press the phone number (if it’s included in the job description) and it will dial.

        We’ll go ahead and mark this as completed, but please let us know if you have any other questions about that feature. Our customer service team can be reached at 1.800.828.0689.

        Will Lyster supported this idea  · 
      • 2 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          0 comments  ·  General  ·  Admin →

          This really gets at the idea of a check box of items to do, and it’s a suggestion we do get from time to time. Thanks for posting it here, Will, so other people can vote on it, and we can see if we need to add it in a future update.

          Will Lyster shared this idea  · 

        Feedback and Knowledge Base